Terms of Service

Effective Date: August 17, 2025

Company: Roughwater Industries LTD O/A Torrent Mulchers
Address: 12951 Rte 114, Penobsquis, NB, Canada, E4G 2X3
Contact: Toll Free 1-866-777-7575 | [email protected] | www.torrentmulchers.com



1. Acceptance of Terms

By accessing or using our website, products, or services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website or services.



2. Services Provided

Torrent Mulchers provides information, products, and services related to forestry mulching equipment and related solutions.

All quotes, sales, and service offerings are subject to availability and may be modified, updated, or discontinued at any time without notice.



3. Use of Website

When using our website, you agree that you will not:

  • Use the site for unlawful, fraudulent, or harmful purposes.

  • Attempt to disrupt or interfere with the website’s operation or security.

  • Copy, distribute, or use content from our website without prior written permission.



4. Quotes, Orders & Payment

  • Quotes: Any pricing or quotes provided through our website, email, or phone are estimates only and may be subject to change.

  • Orders: Orders are only binding once confirmed in writing by Torrent Mulchers.

  • Payment: Payment terms will be specified in your invoice or sales agreement. Late payments may result in additional charges or suspension of services.



5. Communication Consent

By submitting your contact information via our website, forms, or directly contacting us, you consent to receive communications by phone, SMS, or email regarding our products and services.

  • We are A2P registered and STIR/SHAKEN compliant, ensuring secure and verified communication.

  • You may opt out of promotional communications at any time by following unsubscribe instructions or contacting us directly.



6. Cookies & Advertising

Our website uses cookies and Google Ads tracking to improve your browsing experience and provide targeted advertising. By using our website, you consent to this use, as described in our Privacy Policy.



7. Intellectual Property

All content on this website, including text, images, logos, product names, and designs, is the property of Roughwater Industries LTD O/A Torrent Mulchers unless otherwise noted. Unauthorized use is strictly prohibited.



8. Limitation of Liability

To the fullest extent permitted by law, Torrent Mulchers shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or services.

  • Any inaccuracies, delays, or errors in the information provided.

  • Any damages resulting from use of third-party links, tools, or services.

Your use of our website and services is at your own risk.



9. Warranty Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, unless expressly stated in writing.



10. Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for the content or practices of such websites.



11. Governing Law

These Terms are governed by the laws of the Province of New Brunswick, Canada, and applicable Canadian federal laws. Any disputes shall be resolved in the courts of New Brunswick.



12. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page with the effective date updated. Continued use of our website or services after changes indicates acceptance of the revised Terms.



13. Contact Us

If you have questions about these Terms of Service, please contact us:

Roughwater Industries LTD O/A Torrent Mulchers
12951 Rte 114
Penobsquis, NB, Canada, E4G 2X3
Toll Free: 1-866-777-7575
Email: [email protected]